Being well-prepared for BFCM means that your site will be ready for the subsequent Halloween and festive season gifting period when you’ll no doubt want to maintain high quality of customer service while coping with the influx of sales. Knowing that your platform is sound and optimized to convert the maximum sales, and that your marketing strategies have been working hard for you in the lead up to BFCM, will allow you to focus your energies where they’re needed on the big day.

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Your store might have a lot of traffic, but that’s no use if it isn’t converting into sales. There are many reasons this might be happening. We take a look at how to diagnose conversion rate issues and what some of the most common problems are. There are various tools you can use to figure out why your store isn’t converting and once you’ve established what the problems are, you can make changes yourself or employ conversion rate optimization specialists to assist you.

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There are a few pages that are essential to have when you create an online store, such as the home, about, contact, frequently asked questions (FAQ), and policy pages. These give your customers information about your business, how to get in touch with you, and why they should trust you. These pages might not change much (like product pages do) but it’s important to use them to portray a professional image.

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User experience, or UX, is an important term for anyone who has a website. It considers the user’s journey while on a site and how to make this as easy and intuitive as possible. Luckily, the Shopify platform already includes specific design conventions which make it appealing to users. It is easy enough for merchants to make certain design changes themselves to improve user experience.

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Do you know what areas of your home page get clicks?  How about what pages nobody scrolls down?  Heat maps help you make the most of your store layout.

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Is remote working all it’s purported to be? Well… in short… at least for me and my current team, yes.

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Premium Plus (or Premium+) is how we refer to the Turbo theme by Out of the Sandbox.

Not because of Shopify's Plus plan for merchants —although that is who the theme was originally created for— but because if a paid-for theme in the Shopify theme store is referred to as a 'premium' theme, then...

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Learn how to avoid the strong possibility of building a house of cards and instead lay a solid foundation for your Shopify store. 

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We fix pain points for Shopify ecommerce stores.  And one of the most common pain points is time spent answering emails or on phone calls about products and returns.  We feel ya', Customer Service teams.  Let's fix this.

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