If you’re beginning your ecommerce journey, one of the biggest buzz phrases you’ll stumble across is… “CONVERSION OPTIMIZATION” (Insert dramatic echo here) “Conversion? Is this a cult?”
No no, a conversion is when a user completes any one of your website’s goals, from email sign-ups, to leaving a review, and that grand unicorn in the sky… making a purchase. Optimization is doing everything you can to ensure those conversions are made.
We recently caught up with Shopify’s Hain Joubert who told us about exciting new Shopify features, gave sage advice for merchants, and discussed how the global pandemic has changed ecommerce, probably forever. Joubert was eager to reveal improvements and changes that are underway at Shopify. The platform’s fulfilment network is being revamped with better software and features that give merchants more control and flexibility in managing their orders.
Being well-prepared for BFCM means that your site will be ready for the subsequent Halloween and festive season gifting period when you’ll no doubt want to maintain high quality of customer service while coping with the influx of sales. Knowing that your platform is sound and optimized to convert the maximum sales, and that your marketing strategies have been working hard for you in the lead up to BFCM, will allow you to focus your energies where they’re needed on the big day.
ShopCreatify founder, Ross Allchorn, returned to the Unprepared Podcast with Chase from Honest Ecommerce. This time they discussed the benefits of customer journey buying, how you can compare it with cross-selling, upselling, and bundling, attributions of sales and more.
Online shopping exploded during the coronavirus pandemic as customers started shopping online more. Some stores reported unheard of increases in business. The vaccine rollout in the US might see the return of some semblance of normality. So what will merchants do to retain new customers from the past year? We look at ways to sustain this growth and make sure that short-term customers become long-term ones.
Taking risks, accepting failure and doing things himself are all part of Grip6 founder BJ Minson’s recipe for success. The American belt manufacturer, and ShopCreatify client, sold 350,000 belts in 2019. BJ Minson talks belt flaps, Chinese manufacturing, and marketing mess-ups.
Wolf became part of ShopCreatify’s ‘pack’ in June 2020. The experienced marketing manager has joined ShopCreatify in a strategic capacity with a strong focus on sales, marketing and merchant success. She only growls occasionally. Wolf was, until recently, the brand manager at Small Pet Select, a large US ecommerce store that sells quality animal food for small pets.
Photo by Kevin Ku
BFCM and the subsequent gifting season is the period when many merchants see the lion’s share of their annual sales in the year, and could be the much needed monetary relief that many are relying on. While we cannot predict how things will be for merchants during this holiday season, it does appear that it could be a favorable one for ecommerce again.
Chase Clymer, host of Honest Ecommerce's interviewed ShopCreatify's Ross Allchorn in a recent podcast. In this episode they discuss how the pandemic has affected Ecommerce in South Africa and around the world, and what merchants should be focusing on during this time.
While ShopCreatify has a distributed team that spans the world, there are a couple of teammates and customers with Ecommerce stores based in South Africa, giving Ross a unique perspective to offer.
Photo by Roberto Nickson
In the wake of the COVID-19 pandemic, many businesses are left with an uncertain future. Many brick and mortar businesses have closed their doors indefinitely (some will reopen, others not so lucky), and retailers are looking to ecommerce to secure their brand a future.